Welcome to J-Net
It is expected that complaints will be resolved within the Department; however if you are dissatisfied with the final outcome the
Western Australian Ombudsman's Office
is available to assist you. Our
Customer Feedback Management Policy and Practices
provides specific information on how feedback will be managed.
Your Details:
Title:
Mr
Mrs
Ms
Miss
Master
Dr
Professor
Given Names:
Last Name:
Organisation:
Address:
Suburb:
State:
Postcode:
Country:
Email:
Phone No:
Fax No:
Mob/Work No:
Do you require an interpreter?
Yes
No
Language/Dialect:
Do you have any special requirements e.g. vision impaired/TTY?
Are you the person affected by the issue?
Yes
No
Other Details:
(If you are representing someone we may need to confirm your authority to act for that person)
Title:
Mr
Mrs
Ms
Miss
Master
Dr
Professor
Given Names:
Last Name:
Address:
Suburb:
State:
Postcode:
Country:
Phone No:
Please indicate why you are representing this person:
The Issue/Feedback:
Feedback Type:
Complaint
Compliment
Suggestion
Other
What part of the organisation does this relate to?
Division:
Directorate:
Branch:
What happened and who was involved? (maximum 400 words)
What solution is sought?
Have you raised the issue before?
Yes
No
Are you prepared to be identified to the individuals involved?
Yes
No
Are you a victim of crime?
Yes
No
Please provide details:
When:
Where:
What happened and who was involved? (maximum 400 words)
What would your preferred resolution be?
Have you raised the issue before?
Yes
No
Are you prepared to be identified to the individuals involved?
Yes
No
Are you a victim of crime?
Yes
No
Please provide details:
When:
Where:
What happened and who was involved? (maximum 400 words)
Have you raised the issue before?
Yes
No
Are you prepared to be identified to the individuals involved?
Yes
No
Please provide details of your suggestion (maximum 400 words):
Have you raised the issue before?
Yes
No
Are you prepared to be identified to the individuals involved?
Yes
No
Should you wish to change any information after it has been submitted you should contact the Policy Co-ordinator on 08 9264 1213 and quote the allocated reference number (this is provided after you have selected the "Submit" button).